Behavioral - You Notice a Mistake in a Client Presentation
- 01:38
Investment Banking Superday interview behavioral question - You notice a mistake in a client presentation, what do you do?
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Imagine you are in about to go into a client presentation. So you're in the lobby, you're there ready to go in, and just before you go in, you flipping through a printed out copy of the presentation that you're about to give or your team's about to give and you notice there's a mistake. What would you do? Okay. This would probably very much depend on the magnitude of the mistake. If it was a small error that didn't really change the, the general messaging and the objective of what the presentation was trying to achieve, I probably wouldn't cause the panic and the perhaps embarrassment having to change something in front of the client. But if I thought it was a mistake that was really materially going to change our agenda and our objectives, I would speak to my team and kind of work out a way in which to go about solving this. And how do you think, what do you think a potential solution would be? Or if you were by yourself and you had to go in, what would you, what would you do then? Well, at that point I'm obviously going to assume that there's no way I can change this and then print it out. So I'd actually when I got to that mistake in the presentation with the client, I would go about it in, in a way in which I was explaining, and I'd apologize what this was actually, what the correct version should actually state. And I think in that, in that instance, you've got to approach it with a little bit of humor because if you do kind of get all flustered and embarrassed, I think it would look even worse and you'd look even more incompetent in front of a client.