Description

An overview of what people managers need to focus on, the types of conversations they need to have to ensure they are aware of team performance levels, and the strategies they can use to inspire strong performance and deal effectively with under-performance issues when they arise.

Learning Objectives

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1. Determine what people managers need to focus on in their role.
2. Recall what types of conversations people managers need to have.
3. Identify the strategies to inspire strong performance and deal with underperformance.